Privacy Policy
1. Introduction We are committed to protecting the privacy and personal data of our members. This Privacy Statement explains how we collect, use, store, and protect your personal information when you join our gym, use our facilities, or access our online fitness services. By becoming a member or using our services, you agree to the collection and use of your information in accordance with this Privacy Statement.
________________________________________
2. Information We Collect We may collect and process the following types of personal information: Personal Details
• Full name
• Date of birth
• Address
• Email address
• Phone number Membership Information
• Membership type (online, physical, or hybrid)
• Attendance records
• Class bookings and training sessions Health & Fitness Information
• Health questionnaires (e.g., PAR-Q forms)
• Fitness goals and progress tracking
• Injury or medical information voluntarily provided Payment Information
• Billing address
• Payment method details
• Transaction history Payment processing may be handled by secure third-party providers. Online Platform Data When using online services we may collect:
• Login information
• Workout progress data
• Device and usage information
________________________________________
3. How We Use Your Information We use your information to:
• Manage your membership and account
• Process payments and billing
• Provide gym access and class bookings
• Communicate important membership updates
• Improve our services and member experience
• Comply with legal obligations
________________________________________
4. Legal Basis for Processing We process personal data based on:
• Contractual necessity – to provide gym membership services
• Consent – for health information and marketing communications
• Legal obligations – to comply with applicable laws
• Legitimate interests – to operate and improve gym services These principles follow requirements under the UK General Data Protection Regulation. ________________________________________
5. Sharing Your Information We do not sell your personal data. However, we may share information with trusted third parties such as:
• Payment processing providers
• Online fitness platforms or coaching software
• IT and website service providers
• Legal or regulatory authorities when required by law All third parties must handle your data securely and in accordance with data protection laws. ________________________________________
6. Data Storage and Security We take reasonable measures to protect your personal data, including:
• Secure databases
• Restricted staff access
• Secure payment processing systems Personal data is stored only for as long as necessary to fulfil the purposes described in this policy.
________________________________________
7. Your Data Protection Rights Under the UK General Data Protection Regulation, you have the right to:
• Access the personal data we hold about you • Request correction of inaccurate information
• Request deletion of your data where applicable
• Restrict or object to certain processing
• Withdraw consent for marketing communications
• Request a copy of your personal data Requests can be made in writing.
________________________________________ ________________________________________
8. Marketing Communications We may send emails or messages about:
• Gym updates
• Promotions
• Events or new services You can unsubscribe at any time by contacting us.
________________________________________
9. Changes to This Privacy Statement We may update this Privacy Statement from time to time to reflect changes in our services or legal requirements.
The latest version will always be available on our website or at reception.
________________________________________
10. Contact Information
If you have questions about this Privacy Statement or how your data is handled, please contact: Prime Health and Fitness Ackworth Limited Email: primeackworth@gmail.com Phone: 07345444067 Address: 62 Wakefield Road , Ackworth , WF77AZ You also have the right to lodge a complaint with the Information Commissioner's Office if you believe your data protection rights have been violated.